Download a copy of our safety guide
Visiting our Care Home and Welcoming new residents
We realise the importance for our residents to stay in touch with their loved ones and friends. So in an exciting development we have completely renovated our outside Boathouse to help bring everyone together again after the recent enforced separation.
The Boathouse has two entrances and we have installed glass screens. It is also equipped with a anti-viral air filter, a hearing loop, comfortable central heating and intercom system linked to the main house.
We can now allow visits to commence following government guidance:
- They do not happen within the home
- That visitors are screened for COVID-19
- Limits to the number of visitors at any one time
- The number of visits each day
- Infection control guidelines are followed.
Responsible Visitor Code
To help keep COVID-19 at bay We have a Responsible Visitor Code which sets out a range of responsibilities that visitors must abide by, prior to and during any visit.
The code states that visitors must:
- Book visits in advance for a specific day, time and length of visit
- Check-in with the care provider on the day prior to their visit, to ensure the situation in the service has not changed
- Be free of any COVID-19 symptoms on the day of their visit
- Not be unwell on the day of their visits
- One resident will be visited at any one time, with a maximum of two visitors from the same household no children are permitted
- Provide the necessary information required by the provider at the visits (e.g. honest response to screening requirements about COVID-19 risk factors) and be happy that data about their health will be kept digitally All information will be data protected
- Comply with the infection prevention and control measures, including a temperature test, mandatory hand hygiene, the use of PPE as required and social distancing requirements, remaining in the designated visiting area which has been adapted
- Ensure that any gifts brought to give to the individual they are visiting can be sanitised, in line with relevant infection prevention and control (IPC) guidance
- Visitors enter the property at their own personal risk, management cannot be held responsible for any loss or damage of personal items
- Wherever possible, visitors should try to walk or travel by car and avoid public transport when visiting the home, in line with the latest government advice on travel during COVID-19.
- To book a visit we ask that you ring 01249 653838
- There will be allocated 1 hour slots: 11.00am, 14.30 and 16.00
- There is a 30 minute cleaning time and residents turn around between visits
- Visitors are asked to ring the front doorbell 5 minutes before the visiting time. where they will be screened, and temperature checks carried out before being escorted to the boathouse in the garden
- The access to the garden is down the side of the house, visitors will be required to negotiate steps. There is no access into the building
- You are asked to bring your own refreshments (bottled water will be supplied).
Welcoming New Residents
We know that many people still want to find a new home but may be worried about doing so. The Old Vicarage is committed to providing a safe and homely place to live and are now accepting new applications.
During the Covid-19 pandemic we have put extra measures and infection control protocols in place for everyone’s safety and wellbeing. We are well equipped with high quality personal protective equipment (PPE) and our team members are well trained and experienced in ensuring a clean and sterile environment at all times.
Before admitting a new resident, they will have spent the first 14 days in a safe quarantine area within the Home and only after a negative screening for symptoms of COVID-19 will the new resident enter our main Home. As you would expect, during this time, our team will ensure that they have varied activities to occupy them physically and mentally alongside constant care and in-room dining services.
We are testing residents once every 28 days as standard practice, and all staff weekly.
Although many things have had to change recently, the warmth of our welcome and standards of care have not.